No content made available or generated through the Services ("Content") may be reproduced, transferred, sold, licensed, published, publicly displayed, linked, broadcast, or distributed to any third party, unless otherwise expressly permitted in these Terms, in writing by us, or by the tools made available in the Services. If you copy, reproduce, or retransmit any part of our Content in breach of these Terms, your right to use our Services will cease immediately and you must, at our option, return, destroy, or recall any copies of the Content you have made.

All Content is intended for informational and educational purposes only. While the Content is believed by us to be honest and accurate, we and any of our third-party providers of Content are not experts and we do not guarantee the accuracy, completeness, usefulness, appropriateness, or timeliness of the Content provided through the Services. We do not endorse nor have any responsibility for any Content on the Services by anyone other than our authorized employees or spokespersons while acting in their respective capacities. You acknowledge that the Content provided in our Services may be based on sampling, modeling, statistical analysis, artificial intelligence, all of which have inherent limitations. We and our third-party providers, affiliates, agents, and licensors will not be liable for any decisions made by you based on the Content and/or the Services.

We and our third-party providers, affiliates, agents, and licensors may have business relationships or investment positions with companies related to or mentioned on the Services. You assume any and all risk associated with your purchase decisions irrespective of whether we or our third-party providers, affiliates, agents, or licensors have business relationships or investment positions with companies that sell products mentioned on the Services.

If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and you agree to these Terms on behalf of that organization. In such case, "you" and "your" will refer to both you as an individual and the organization you represent.

Aunti respects copyright and other proprietary laws and expects you to do the same. We reserve the right to terminate your access to the Services if you repeatedly infringe or are reasonably believed to have been repeatedly infringing the rights of copyright or other proprietary rights holders by way of the Services.

Without limiting any other language in these Terms, you acknowledge and agree that the Services and Content are protected by copyright laws, trademark laws, other laws of the United States, and laws of other countries. You acknowledge and agree that the Services and Content, which includes all associated proprietary rights, are the exclusive property of Aunti and our licensors. You further acknowledge and agree that all trademarks appearing on the Services and Content are owned by us or the third party that provides it. You will not remove, alter, or obscure any copyright, trademark, service mark, or other proprietary right notices incorporated in or accompanying the Services or Content.

You may enter, upload, or submit certain text or other media to the Services (collectively, the "Inputs"). You are not required to enter, upload, or submit Inputs to the Services. You are responsible for entering any Inputs into the Services and ensuring they comply with applicable laws. You represent that you own or have secured all legal rights, consents, and permissions necessary for the Inputs submitted by you to be used by you, Aunti, and others as described and otherwise contemplated in these Terms. You acknowledge that you do not desire and will not receive compensation for any Inputs or for our use of any Inputs you submit. You shall retain any ownership rights you have in the Inputs you upload to the Services.

The Services may provide certain automated responses to your Inputs generated by artificial-intelligence features and agents of the Services (collectively, the "Outputs"). Notwithstanding anything to the contrary herein, as between us and you, the Outputs shall be owned by you. The Outputs shall be considered Content as defined and used in these Terms, except with respect to your ownership of the Outputs.

Aunti will retain ownership over its intellectual property, including but not limited to all rights, title, and interest in and to the Services, pre-existing intellectual property, any artificial intelligence learning and improvement that occurs within the Services as a result of the use of Inputs and Outputs, and any models, algorithms, analytical methodologies, and aggregated insights derived from customer data by our Services.

Aunti may use Inputs and Outputs to improve or operate the Services, for example to train our algorithms and AI models, curate recommendations for you, communicate with you, and to compile aggregated and anonymized data regarding your use of the Services. We may also use Inputs and Outputs to comply with applicable law and enforce our Terms and policies. You grant Aunti a worldwide, royalty-free, nonexclusive license to use, reproduce, adapt, and modify the Inputs and Outputs solely as necessary to provide, maintain, operate, and improve the Services. This license will terminate when you delete such Inputs and Outputs from the Services or when your account is closed, except to the extent retention is required by law or for legitimate business purposes such as dispute resolution or enforcing these Terms.

When you use our Services you understand and agree: Outputs and Content may not always be accurate. You should not rely on Outputs and Content from our Services as a sole source of truth or factual information, or as a substitute for professional advice. You must evaluate Outputs and Content for accuracy and appropriateness for your uses before using them. Our Services may provide incomplete, incorrect, or offensive Outputs and Content that do not represent Aunti's views. If any Output and Content references any third-party products or services, it doesn't mean the third party endorses or is affiliated with Aunti or that Aunti endorses that third party.

In connection with the acknowledgement of our rights, above, you agree not to: Use, display, mirror, or frame the Services or any individual element within the Services for purposes beyond their intended use; Use the Services in any manner that violates applicable law; Access, tamper with, or use non-public areas of the Services – e.g. our computer systems, etc.; Attempt to probe, scan, or test the vulnerability of any of our systems or networks; Breach any security or authentication measures; Automatically or programmatically extract data or Outputs; Represent that Outputs were human-generated when they were not; Use the Content or Outputs to develop models that compete with Aunti.

You also agree not to: Avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by us, any of our providers, or any other third party; Attempt to access or search the Services through the use of any engine, software, tool, agent, device, or mechanism other than the software and/or search agents provided by us; Send any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters, or other form of solicitation; Use any meta tags or other hidden text; Use any metadata utilizing our trademark or URL; Forge any TCP/IP packet header or any part of the header information in any email or posting; Use the Services in any way to send altered, deceptive, or false source-identifying information.

Additionally, you agree not to: Attempt to decipher, decompile, disassemble, or reverse engineer any of the software used, contained, or displayed within the Services; Interfere with or attempt to interfere with the access of any user, host, or network – e.g. sending a virus, overloading, flooding, spamming, mail-bombing, etc.; Collect or store any personal information from other users of the Services; Impersonate or misrepresent your affiliation with any person or entity; Submit information to the Services that you know to be untrue or misleading; Access the Services behind proxy servers or URL cloaking techniques; and/or Encourage or enable any other individual to do any of the foregoing.

You acknowledge and agree that we have the right to investigate and prosecute violations of any of the above prohibitions or any of these Terms to the fullest extent allowed under applicable law.

You also acknowledge and agree that we do not have an obligation to monitor your or other's access or use of the Services, but we retain the right to do so for the purpose of operating the Services and ensuring compliance with these Terms as well as the law. At any time and without prior notice, we reserve the right to disable your access if we find a violation of these Terms or the law.

Any rights not expressly granted herein are reserved by us. We will determine your compliance with the Terms in our sole discretion and our decision shall be final and binding. Any violation of the Terms may result in restrictions on your access to all or part of the Services and may be referred to law enforcement authorities. We, in our sole discretion, reserve the right to disqualify and terminate access or use of any individual found to be (a) tampering with the operation of the Services; (b) acting in violation of the Terms; (c) acting in an unethical or disruptive manner; or (d) acting with intent to annoy, abuse, threaten, or harass us, our representatives, or any other individual in any manner related to the Services.

Aunti also reserves the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (a) satisfy any applicable law, regulation, legal process or governmental request, (b) enforce the Terms, including investigation of potential violations hereof, (c) detect, prevent, or otherwise address fraud, security, or technical issues, (d) respond to user support requests, or (e) protect the rights, property, or safety of Aunti, its users, and the public. Aunti also reserves the right to remove Content alleged to be infringing another's intellectual property rights without prior notice, at our sole discretion.

Payment Options: Most purchases of services through the Services ("Purchases") will occur electronically online and will require a valid, accepted, credit card or other payment method that we or our third-party payment providers elect to accept as payment. You authorize us, or our designated third-party payment provider, to charge the credit card or other accepted payment method you designate in the amount specified in connection with the transaction. If you desire to designate a different form of payment, or if there is a change in your payment information, you must update that information with us or with our designated third-party payment provider, as applicable, to reflect such change. If you transmit to us, or one of our designated third-party payment providers, a purchase request, you warrant that your use of the particular credit card or other accepted payment method is authorized and that all information that you submit to us, or our designated third-party payment provider, is true and accurate (including, without limitation, your credit card number, expiration date, and other account information), and you agree to pay all fees you incur. Certain subscription-based Services may subject you to recurring fees and/or terms. By signing up for any subscription-based Services, including after any free trial period, you agree to pay us the subscription fee and any applicable taxes on a recurring basis until you cancel your subscription. You may experience temporary disruption of your access to the Services while we are verifying new payment information.

Cancellations and Refunds: We, or our designated third-party payment provider, as applicable, reserve the right to refuse or cancel any Purchases or attempted Purchases at any time in our sole discretion. Further, we, or our designated third party payment provider, as applicable, may reverse certain transactions if we have a reasonable, good-faith belief that such transactions, alone or together with other transactions, are illicit, fraudulent, abusive, unlawful, or otherwise conducted in bad faith or as part of any form of unfair dealing (which could include such things as cheating, hacking, or other prohibited activity). Except as otherwise stated in these terms or required by applicable law, all Purchases are final.

Direct Purchase of Products: By placing any order directly through the Services, you agree to make such Purchase in accordance with these Terms. All Purchases are subject to acceptance by Aunti, and we reserve the right to refuse or cancel any Purchase for any reason. All fees displayed on our Services are quoted in U.S. Dollars and are exclusive of applicable taxes. We reserve the right to change our fees and availability of the Services at any time without notice. Any such changes will not affect your Purchases already placed and accepted. Payment must be made using a valid credit card or other payment method accepted by Aunti at the time of order. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge your Purchase to that payment method.

Returns: We may offer returns on certain Purchases, which policies we may make available on the Services or in direct communications with you.

Promotions: We may offer gift cards, promotions, and referral programs, which terms we may make available on the Services or in direct communications with you.

Aggregate Charges: You agree that we, or our designated third-party payment provider, as applicable, may accumulate charges incurred and submit them as one or more aggregate charges during or at the end of each billing cycle.

Currency: Unless otherwise stated, all fees and charges are quoted and must be paid in U.S. Dollars. Purchases made in currency other than U.S. Dollars shall be made at the exchange rate designated in your agreement with your credit card or other acceptable payment method provider.

Taxes: Your Purchases may be subject to applicable sales tax, use tax, value added tax, or other similar taxes, duties, or tariffs (collectively, "Sales Taxes"). In the event that Sales Taxes apply, we, our designated third-party payment provider, or a Partner, as applicable, may collect the required Sales Taxes from you and remit it to the applicable tax authorities. Under most circumstances, the applicability of Sales Taxes will be determined by the residence of the person or entity making the purchase. We will not be responsible for any taxes on net income, or other taxes, duties, or tariffs associated with your Purchases, except for Sales Taxes as described in this section or as required by applicable law.

Third-Party Payment Processors: Aunti uses third-party payment service providers (collectively, "Payment Processors"), to facilitate payments between Clients (defined below) and Providers (defined below) through the Services. By using the Services to make or receive payments, you agree to be bound by the Payment Processors' terms of service and privacy policies, which are incorporated herein by reference. Aunti is not responsible for any errors, delays, or failures caused by Payment Processors.

Payment Flow and Service Fees: When a Client pays for services through the Platform, the payment is processed by our Payment Processors and held by Aunti or its designee. Aunti will deduct its service fee (the "Platform Fee") from the gross payment amount and remit the net amount to the Provider. The Platform Fee percentage and structure will be disclosed to you prior to completing a transaction and may vary based on the type of service, subscription level, or other factors at Aunti's sole discretion. All fees are non-refundable except as expressly stated in these Terms.

Payment Timing and Remittance: For Providers, payments will typically be remitted within five business days after the Client's payment has been successfully processed and any applicable waiting period has expired. Aunti reserves the right to delay or withhold payments if we suspect fraud, violation of these Terms, chargebacks, or if required by law or our Payment Processors. You agree to maintain accurate payment information, including valid bank account or other payment method details, to receive remittances.

Chargebacks and Disputes: If a Client disputes a charge or initiates a chargeback, Aunti reserves the right to withhold payment to the Provider pending resolution of the dispute. If a chargeback is successful, the Provider may be required to refund the amount, and Aunti may deduct such amount from future payments owed to the Provider or require the Provider to reimburse Aunti directly. Providers may also be charged a chargeback fee. Providers agree to cooperate with Aunti in resolving payment disputes and to provide documentation as reasonably requested.

Payment Holds and Reserves: Aunti reserves the right to hold payments or maintain a reserve account for any Provider if we determine, in our sole discretion, that there is a heightened risk of chargebacks, fraud, or violations of these Terms. Any such holds or reserves will be maintained in accordance with applicable law and released when the risk has been mitigated.

Provider Tax Reporting and Compliance: Providers are solely responsible for determining and paying all applicable taxes on income received through the Services. For Providers in the United States earning above applicable IRS thresholds, Aunti or its Payment Processors will issue Form 1099-K or other tax forms as required by law. Providers are responsible for providing accurate tax identification information, including Social Security Numbers or Employer Identification Numbers. Failure to provide such information may result in backup withholding or suspension of payments.

"Clients" are individuals that use the Services to connect with and receive various services from third-party service providers, particularly from doulas. If you are a Client, the following terms and conditions apply to you.

The Services provide Clients with information and access (the "Access") to locate and engage in direct contractual relationships with Providers (defined below) who can perform certain health services for the Client (an "Engagement"). Aunti may charge a fee for such Access (the "Access Fee"). Except for Aunti's limited role in facilitating payments as described in these Terms, the Engagement is a relationship between the Client and Provider for which Client and Provider are wholly responsible in all respects, including but not limited to scheduling, the scope of the services, in-person interactions, insurance matters, and any malpractice and liability claims. Aunti does not provide the underlying services and disclaims all responsibility and liability arising out of or related to any Engagement.

Aunti may add or remove access to certain Providers at any time in its sole discretion and is not responsible for the consequences of such action, including but not limited to Client's loss of a relationship with a Provider or the interruption or termination of an Engagement. Aunti may change the Access Fee at any time in its sole discretion.

When you book or engage a Provider through the Services, you authorize Aunti and its Payment Processors to charge your designated payment method for the full amount of the service fee agreed upon with the Provider, plus any applicable Platform Fees, taxes, and other charges. You acknowledge that the total amount charged may include Aunti's Platform Fee in addition to the Provider's service fee. Payment is due at the time of booking or as otherwise specified in the Services. You agree to pay all amounts when due and acknowledge that failure to do so may result in cancellation of your booking and suspension of your access to the Services.

Aunti does not currently conduct, require, or verify background checks, criminal history checks, reference checks, or any other screening of providers who use the Services. While we may offer background check services or verification tools in the future, you acknowledge and agree that you are currently solely responsible for conducting your own due diligence on any Provider, including but not limited to: criminal background checks, reference verification, credential verification, certification validation, work history review, and any other screening you deem appropriate before engaging with any Provider. You acknowledge that doula services involve intimate access to you and your family during vulnerable times, including during pregnancy, birth, and postpartum care, and that Providers may be present in your home and around newborns and children. Aunti makes no representations about the safety, trustworthiness, criminal history, or suitability of any Provider and expressly disclaims all liability for any harm, injury, loss, or damages arising from your engagement with any Provider. You assume all risks associated with engaging any provider through the Service.

"Providers" are individuals that use the Service to be connected with and perform services for Clients, including but not limited to doulas. If you are a Provider, the following terms and conditions apply to you.

The Services provide Providers with certain leads to locate interested Clients ("Leads") and enter into Engagements with them. Aunti may charge a fee for such Leads (the "Leads Fee"), but the Engagement is a relationship between the Provider and Client for which Client and Provider are wholly responsible in all respects, including but not limited to scheduling, the scope of the services, in-person interactions, payment, and any insurance matters. Aunti disclaims all responsible for the Engagement.

Aunti may add or remove certain Leads available to Providers at any time in its sole discretion and is not responsible for the consequences of such action, including but not limited to Provider's loss of a relationship with a Client or the interruption or termination of an Engagement. Aunti may change the Leads Fee at any time in its sole discretion.

As a Provider, you acknowledge and agree that all payments for services rendered to Clients will be processed through Aunti's Payment Processors. You authorize Aunti to collect payments from Clients on your behalf, deduct the applicable Platform Fee and any other fees or charges (including chargeback fees, refund amounts, or amounts owed to Aunti), and remit the net proceeds to you in accordance with the payment schedule set forth in these Terms. You are responsible for setting your service rates, but you acknowledge that the total amount charged to Clients will include both your service fee and Aunti's Platform Fee. You acknowledge that you are not entitled to receive any payment until the Client's payment has been successfully processed and any applicable waiting periods or conditions have been satisfied. You agree to maintain accurate and current payment information in your Account to receive timely payment.

By receiving payments through the Services, you represent and warrant that: (a) you have the legal right and capacity to receive such payments; (b) you will report all income received through the Services to applicable tax authorities; (c) you will comply with all applicable laws regarding the services you provide; and (d) you will not engage in any fraudulent or deceptive practices in connection with payments.

Provider shall be responsible to comply with all applicable laws and licensing requirements within its respective field of practice, including but not limited to the Health Insurance Portability and Accountability Act (HIPAA) when handling Clients' personal health information and records. Provider shall also be responsible for complying with all terms and conditions of any third-party application it may use through the Services to access a Client's personal health information and records.

We may allow Providers to make certain offers to Clients on the Services, such as to provide discounts to attract Clients. For select offers, we may allow you to pay Aunti to promote certain offers to sections of the Services viewed by all or many Clients, subject to certain additional terms described in the Services.

Whether you are a Client or Provider, you recognize that our Services offer a marketplace for independent, third-party Clients and Providers to connect, that we do not provide any health-related services of any kind, and that such services are provided by third-party Providers that are not employed by Aunti. Providers are solely responsible for obtaining all applicable approvals, authorizations, consents and permissions from the relevant parties, regulatory bodies and government authorities for the purposes of providing the relevant services. Aunti may facilitate the use of insurance through its Services, but Providers are responsible for determining that a Client's insurance is appropriate for an Engagement, ensuring that the co-pay is correct, etc. Any safety or other related effort, feature, process, policy, standard or other effort undertaken by Aunti, in the interests of safety or maintenance of the quality of the Services (whether required by the applicable regulations or not), is not an indicia of an employment relationship with a Provider.

In order to use most aspects of the Services, you must register for and maintain an active personal user Services account ("Account"). You must be at least 18 years of age, or the age of legal majority in your jurisdiction (if different than 18) or the minimum age for receiving minor medical treatment in your jurisdiction (14 years of age in some states), to obtain an Account. By creating an Account, you certify that you are eligible in your jurisdiction to create an Account under these Terms. We reserve the right to require that all parents or guardians of individuals under the age of 18 be required to consent to such individual's use of the Services and may implement certain verification-code requirements to verify that such an individual has obtained the consent of their parent or guardian. Account registration requires you to submit to Aunti certain personal information, such as your name, address, mobile phone number and age, as well as at least one valid payment method (either a credit card or alternative accepted payment method). You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in your inability to access and use the Services or Aunti's termination of these Terms of Service with you. You are responsible for all activity that occurs under your Account and you agree to maintain the security and secrecy of your Account username and password at all times. Unless otherwise permitted by Aunti in writing, you may only possess one Account.

By creating an Account, you agree that the Services may send you text (SMS) messages, push notifications and/or emails as part of the normal business operation of your use of the Services. By creating an Account, you agree that Aunti may contact you by telephone, text messages (including by an automatic telephone dialing system and/or with an artificial or pre-recorded voice) or email at any of the phone numbers or email addresses provided by you or on your behalf in connection with a Aunti account, including for promotional purposes. You may opt out of receiving emails and other messages from Aunti by following the unsubscribe instructions in those messages. Even if you have opted out of receiving such promotional messages, Aunti may send you non-promotional communications, such as receipts, information about your account, and for purposes described in its Privacy Policy.

You agree that Aunti may contact you using any of the phone numbers you provided in connection with an Aunti account (including via text or voice-recorded message) or your email address in the case of suspected fraud or unlawful activity or for safety purposes.

You agree to abide by Aunti's community guidelines as outlined below (the "Community Guidelines"): Failure to comply with the Community Guidelines or any violation of these terms may result in the permanent loss of access to the Services. The following Community Guidelines were developed to help make every experience feel safe, respectful, and positive: Treat everyone with respect; Help keep one another safe; Comply with all applicable laws and regulations; Do not touch anyone without their consent; Never hurt anyone; Sexual assault and misconduct is strictly prohibited; Never threaten anyone in connection with the Services; Discrimination of any kind is prohibited in connection with the Services; You are responsible for any property damage caused to third-parties; Account sharing is not allowed; You are responsible to confirm the identity of anyone you meet through the Services; You are prohibited from using drugs or alcohol while meeting with others via the Services; You will not cause a nuisance, annoyance, or inconvenience to others in using the Services.

The Services may allow you to communicate with other users by chat, video calls, and email. You are responsible for abiding by the Community Guidelines in all such communications to the extent they are made in connection with our Services, and you are solely responsible for the content that you post on or send through our Services.

You may not authorize third parties to use your Account, and you may not allow persons under the age of 18 to receive services from Providers unless they are accompanied by you. You may not assign or otherwise transfer your Account to any other person or entity. In certain instances you may be asked to provide proof of age, identity or other methods of identity verification to access or use the Services and/or receive services from Providers and/or Hosts. You agree that you may be denied access to or use of the Services or services of Providers and Hosts if you refuse to provide the requisite proof of age, identity, or other methods of identity verification.

These Terms only apply to our Services. The Services may include links to or utilize the services of third-party websites, resources, resellers, affiliate marketers, and business partners of ours ("Third-Party Partners"). Because we do not have control over such Third-Party Partners, we do not make any representations about any Third-Party Partners. You acknowledge and agree that we are not responsible for the availability of the external websites, resources, or services of such Third-Party Partners. Our Services may utilize the artificial intelligence services of our Third-Party Partners, for which we do not take responsibility. We do not endorse and are not responsible or liable for any content, advertising, products, artificial intelligence, or other materials on or available from such Third-Party Partner websites, resources, or services. We do not operate or control these Third-Party Partners' services and are not responsible for their availability, functionality, or reliability. You should review the terms and conditions of Third Party Partners, which are separate and unrelated to these Terms, and for which we take no responsibility. You are specifically required to abide by the terms of uses and privacy policies of our Third-Party Partners.

You consent to accept and receive communications from us, including e-mail, text messages, calls, and/or push notifications, if you provide your email and/or phone number to us upon signing up for or updating your account on Aunti. Such communications may include, but are not limited to requests for secondary authentication, receipts, reminders, notifications regarding updates to your account or account support, and marketing or promotional communications. You acknowledge that you are not required to consent to receive promotional texts or calls as a condition of using the Services. Call and text message communications may be generated by automatic telephone dialing systems. Standard message and data rates applied by your cell phone carrier may apply to the text messages we send you.

You may opt out of receiving promotional email communications we send to you by following the unsubscribe options on such emails. You may opt out of any promotional phone calls by informing the caller that you would not like to receive future promotional calls. You may only opt-out of text messages from Aunti by replying STOP. You acknowledge that opting out of receiving communications may impact your use of the Services.

THE SERVICES PROVIDED BY AUNTI ARE LIMITED TO MATCHING, ADMINISTRATIVE, AND MARKETING ASSISTANCE ONLY. WE ARE NOT A HEALTHCARE PROVIDER, MEDICAL PRACTICE, OR DIRECT DOULA SERVICE PROVIDER. WE DO NOT PROVIDE, SUPERVISE, OR CONTROL THE ACTUAL DOULA SERVICES, BIRTH SUPPORT, POSTPARTUM CARE, OR OTHER FAMILY CARE SERVICES PROVIDED BY THIRD-PARTY DOULAS OR CARE PROVIDERS MATCHED THROUGH OUR MARKETPLACE PLATFORM. ANY DOULA SERVICES, BIRTH SUPPORT, POSTPARTUM CARE, LACTATION SUPPORT, OR OTHER FAMILY CARE SERVICES ARE PROVIDED SOLELY BY INDEPENDENT THIRD-PARTY DOULAS AND CARE PROVIDERS WHO ARE NOT EMPLOYEES, AGENTS, OR REPRESENTATIVES OF AUNTI.

AUNTI IS NOT A HIPAA COVERED ENTITY. WE DO NOT PROVIDE HEALTHCARE SERVICES, HEALTHCARE PLANS, OR HEALTHCARE CLEARINGHOUSE SERVICES, AND THEREFORE WE ARE NOT A "COVERED ENTITY" AS DEFINED UNDER HIPAA. WHILE WE MAY FACILITATE CONNECTIONS BETWEEN CLIENTS AND PROVIDERS WHO MAY BE SUBJECT TO HIPAA, AND WHILE OUR SERVICES MAY ENABLE THE SHARING OF HEALTH INFORMATION BETWEEN USERS AND PROVIDERS, AUNTI ITSELF DOES NOT ACT AS A COVERED ENTITY OR BUSINESS ASSOCIATE UNDER HIPAA. PROVIDERS WHO USE OUR SERVICES REMAIN SOLELY RESPONSIBLE FOR THEIR OWN HIPAA COMPLIANCE OBLIGATIONS IN CONNECTION WITH ANY PROTECTED HEALTH INFORMATION THEY ACCESS, USE, OR DISCLOSE.

WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE QUALIFICATIONS, EXPERIENCE, COMPETENCE, BACKGROUND, OR PERFORMANCE OF ANY DOULAS OR CARE PROVIDERS MATCHED THROUGH OUR SERVICES. WHILE WE MAY PROVIDE GENERAL INFORMATION ABOUT DOULAS AND THEIR SERVICES, WE DO NOT VERIFY, ENDORSE, OR GUARANTEE THE CREDENTIALS, CERTIFICATIONS, TRAINING, OR QUALITY OF SERVICES PROVIDED BY ANY THIRD-PARTY DOULAS OR CARE PROVIDERS. YOU ARE SOLELY RESPONSIBLE FOR EVALUATING, SELECTING, AND ENGAGING WITH ANY DOULA OR CARE PROVIDER, INCLUDING CONDUCTING YOUR OWN BACKGROUND CHECKS, REFERENCE VERIFICATION, AND ASSESSMENT OF QUALIFICATIONS.

THE CONTENT AND OUTPUTS PROVIDED THROUGH OUR SERVICES ARE FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY AND ARE NOT INTENDED AS MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. DOULA SERVICES ARE NOT MEDICAL SERVICES, AND DOULAS ARE NOT MEDICAL PROFESSIONALS. YOU SHOULD ALWAYS CONSULT WITH QUALIFIED HEALTHCARE PROFESSIONALS REGARDING ANY MEDICAL CONDITIONS, PREGNANCY, BIRTH PLANS, OR POSTPARTUM CARE DECISIONS. WE EXPRESSLY DISCLAIM ANY LIABILITY FOR MEDICAL OUTCOMES, BIRTH EXPERIENCES, POSTPARTUM COMPLICATIONS, OR ANY OTHER HEALTH-RELATED MATTERS.

YOU ACCEPT AND AGREE THAT ANY USE OF CONTENT FROM OUR SERVICES IS AT YOUR SOLE RISK. THE SERVICES AND CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT ALLOWED UNDER APPLICABLE LAW, WE EXPLICITLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, OR NON-INFRINGEMENT. ALSO, WE EXPLICITLY DISCLAIM ANY WARRANTIES ARISING OUT OF THE COURSE OF DEALING OR USAGE OF TRADE. WE MAKE NO WARRANTY THAT THE SERVICES, OUTPUTS, OR CONTENT WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, ERROR-FREE BASIS, OR THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DISCLAIM ANY RESPONSIBILITY FOR HARM TO YOUR PHONE, COMPUTER, OTHER ELECTRONIC DEVICES, CAR, LOSS OF DATA, LOSS OF OPPORTUNITY, LOSS OF PROFITS, BUSINESS INTERRUPTION, OR OTHER HARM THAT MAY RESULT FROM ACCESS TO OR USE OF THE SERVICES.

WE MAKE NO WARRANTY REGARDING THE QUALITY, ACCURACY, TIMELINESS, TRUTHFULNESS, OR COMPLETENESS OF ANY CONTENT, OUTPUTS, OR SERVICES PURCHASED OR OBTAINED THROUGH OR IN CONNECTION WITH THE SERVICES, OR THAT DEFECTS WILL BE CORRECTED. CONTENT AND OUTPUTS PROVIDED OR EXPRESSED ON THE SERVICES, INCLUDING THAT OF THIRD PARTIES, MAY NOT REFLECT OUR POLICIES OR CONFORM TO ANY AGREEMENT YOU MAY HAVE WITH US.

You acknowledge and agree that your access to and use of the Services, Outputs, and Content is dependent upon access to telecommunication services and internet services. You shall be solely responsible for acquiring and maintaining all telecommunication services, internet services, and other hardware and software required to access and use the Services, Outputs, and Content.

You agree that your access to and use of the Services, Outputs, or Content and your Purchases are at your sole risk, whether known or unknown to you.

Without limiting the foregoing, you also acknowledge and agree that Aunti and its officers, directors, members, managers, agents, third-party providers, affiliates, or licensors are not and will not be responsible for, liable for, or incur any claims, causes of action, suits, penalties, fines, losses, damages, costs, or expenses, including attorneys' fees ("Claims") arising out of or in connection with these Terms or from your access to, use of, or inability to access or use the Services, Outputs, or Content provided on the Services for or arising out of the following: Contractual relationships between you and other users of the Service, particularly between families and doulas for their services; Interactions or meetings with other users of the Services or other persons with whom you communicate or interact with as a result of your use of the Services or Content, particularly between doulas and families related to the services provided by doulas; Interactions and conversations with artificial intelligence features made available by the Services, including but not limited to your Inputs entered into or made available to the Services and the Outputs generated by our Services.

We are also not liable for: Loss or corruption of data, lost communications, or any other loss or damage of any kind arising from any telecommunication services and internet services or the failure of such services that you use to access or use the Services, Outputs, or Content; Any other Claims arising out of or relating to your acts or omissions or the acts or omissions of any third party, whether in contract, warranty, strict liability, negligence, or other legal theory regardless of whether or not we have been informed of the possibility of such Claims, even if a limited remedy set forth herein is found to have failed of its essential purpose; Loss of profits, loss of opportunity, business interruption, or other harm that may result from access to or use of the Services.

The foregoing limitations apply even if we have been advised of the possibility of such damages (or they are otherwise foreseeable), or if such Claims result from: (a) the use or the inability to use the Services or results of the use of the Services or any materials posted on it, however arising and whether caused by tort (including negligence), breach of contract or otherwise; (b) the cost of procurement of substitute products or services resulting from any products, data, information, or services obtained or messages received or transactions entered into through, from or as a result of the Services; (c) unauthorized access to or alteration of your transmissions or content; (d) statements or conduct of any third party on the services or Services; or (e) any other matter relating to the products or services we offer or the Services. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.

Without limiting the foregoing, you acknowledge and agree that if we are found liable for any of the foregoing Claims or for any other Claims arising hereunder, including the breach of these Terms, we and any other person or entity involved in creating, producing, or delivering any of the foregoing will under no circumstances be liable for any incidental, special, exemplary, punitive, or consequential damages, including, without limitation, lost profits, loss of data, loss of goodwill, or the cost of acquiring substitute products or services, whether in contract, warranty, strict liability, negligence, or other legal theory, regardless of whether or not we have been informed of the possibility of such Claims, even if a limited remedy set forth herein is found to have failed of its essential purpose, and our aggregate liability under these Terms will not exceed the greater of the amount you paid for the Services that gave rise to the Claim during the 12 months before the liability arose or one hundred dollars ($100). The limitations in this section apply only to the maximum extent permitted by applicable law.

The limitation of liability set forth above is a fundamental element of the basis of the bargain between us and you. The limitation of liability set forth above shall apply to every form of action, whether in contract, warranty, strict liability, negligence or other legal theory, and shall survive any breach of these Terms or the failure of the essential purpose of the Terms.

Without waiving the exclusive governing law provision set forth below, some states do not allow the exclusion or limitation of liability for consequential or incidental damages. Therefore, the above limitation may not apply to you. In such states, our liability is limited to the fullest extent allowed under applicable law.

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE PRODUCTS OR SERVICES OFFERED BY US MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

You agree to defend, indemnify, and hold Aunti and its managers, officers, directors, employees, and agents harmless from and against any third-party Claims arising out of or in any way connected with: Your access to or use of the Services, Outputs, or Content; Your violation of these Terms; Any goods, services or information you may provide or fail to provide; Any agreements or understandings you have with third parties; and Your infringement of any third-party intellectual property rights.

You shall cooperate as fully as reasonably required in the defense of any such claim. Aunti reserves the right, at its own expense, to assume the exclusive defense and control of any matter or portion thereof subject to indemnification by you.

By accessing or using the Services, you represent and warrant that you are at least 18 years of age. If you are under 18, you may not access or use the Services. Additionally, you agree to provide accurate and complete information about yourself during the registration process and to update such information as necessary. You further represent and warrant that you possess the legal authority and capacity to engage in transactions and that any payment method you provide is valid and under your sole control.

The Terms, as they may be amended from time to time, constitute the entire and exclusive understanding and agreement between us and you regarding the Services. The Terms supersede and replace any and all prior oral or written understandings or agreements between Aunti and you regarding those subjects.

If any provision of the Terms is found by a court of valid jurisdiction to be invalid or unenforceable, the remainder of the Terms shall remain in full force and effect and shall be enforced to the fullest extent allowed under applicable law.

No waiver or failure by us to enforce any provision of the Terms shall be valid unless in writing and signed by an officer of Aunti.

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. We may assign or transfer these Terms at our sole discretion without restriction and notice to you. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

Nothing contained in the Terms shall be deemed to constitute you and Aunti as partners or joint venturers or constitute an employment or agency relationship between you and us.

Headings in the Terms are purely for reference and shall not affect the meaning of any term or condition. As used in the Terms, the words "include," "including," "e.g.," "such as," and variations thereof shall not be deemed to be terms of limitation, but rather shall be deemed to be followed by the words "without limitation." Any provision of the Terms that must survive to allow us to enforce its meaning shall survive termination for any reason. Any Claim by or through you relating in any way to the Terms, the Services, the Content, or otherwise with respect to their subject matter, regardless of form or the basis of the Claim, must be brought within one (1) year after the cause of action has arisen (or if multiple causes, from the date the first such cause of action arose) or else such cause of action is waived. A printed version of the Terms, and of any electronic notice pertaining to the Terms, shall be admissible in a judicial or administrative proceeding to the same extent, and subject to the same restrictions, as any other contract, document, or record originally in printed form.

The Terms constitute a written agreement between you and us.

Any and all disputes, demands, or Claims arising from or related to your access to and/or use of the Services, our Content, and/or these Terms shall be settled and resolved first by good faith efforts to amicably resolve the matter through discussion and negotiation. If those efforts fail despite such good faith attempts, then such disputes, demands, or Claims, then the dispute shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Seattle, Washington, and the language of the arbitration shall be English. Judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

These Terms will be governed and interpreted by the laws of the State of Washington, without regard to its conflict of laws provisions.

If you reside in a country other than the United States, particularly in regions with specific data protection regulations such as the European Union (GDPR), United Kingdom (UK GDPR), or other jurisdictions with similar laws, certain data protection laws in those countries may apply. In the event of any conflict between these Terms and applicable data protection laws in your jurisdiction, the data protection laws shall prevail to the extent required by law. If you use the Services from locations outside of the United States, you are responsible for compliance with applicable local laws.

For information and notices concerning our collection and use of your personal information, please review our Privacy Policy.

We may electronically monitor areas of the Services and may disclose any Content, logs, records, or electronic communication of any kind (a) to satisfy any law, regulation, or government request; (b) if such disclosure is necessary or appropriate to operate the Services; (c) to protect our rights or property or our third party partners, sponsors or advertisers, service providers, licensors, or any other user of the Services; or (d) to improve our AI models and analytics capabilities, provided that any such use will be in accordance with our Privacy Policy and applicable data protection laws.

Aunti shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to: acts of God; natural disasters; epidemics, pandemics, or public health emergencies; fire, flood, earthquake, or other catastrophic events; war, terrorism, civil unrest, or armed conflict; government actions, orders, or regulations; labor disputes or strikes; failure of third-party telecommunications, internet service providers, hosting services, or cloud infrastructure; cyber-attacks or security breaches affecting critical systems; and any other events that could not have been prevented by reasonable precautions (each, a "Force Majeure Event").

In the event of a Force Majeure Event, Aunti's obligations under these Terms shall be suspended for the duration of such event. Aunti will use commercially reasonable efforts to mitigate the effects of the Force Majeure Event and to resume performance as soon as reasonably practicable. Aunti will provide you with prompt notice of any Force Majeure Event and the expected duration of any suspension of Services, to the extent reasonably feasible.

If a Force Majeure Event continues for more than thirty (30) consecutive days, either party may terminate these Terms or any affected subscription or service by providing written notice to the other party. In the event of such termination due to Force Majeure, Aunti will provide a pro-rata refund for any prepaid fees covering the period after termination, less any amounts owed for Services actually provided.

For clarity, Force Majeure Events do not excuse your payment obligations for Services already rendered or your compliance with these Terms where such compliance remains possible.

Any notices or other communications permitted or required hereunder, must be in writing.

For clarification on or if you have any questions regarding these Terms, the Services, or the Content or to report a violation of these Terms please email us at: hello@aunti.com.

To obtain a copy of these Terms, you may print a copy or contact us to request one.

We may unilaterally modify these Terms without notice to you. It is, therefore, important that you review these Terms every time you use or access the Services. Such modifications by us are effective upon posting to the Services and your access to or use of the Services at any time constitutes acceptance of the Terms in effect at that time.